Duffel Bag Terms of Service

Effective October 18, 2026.

These terms are an agreement between you and Duffel Bag AI LLC for the Duffel Bag app. By using the app you agree to them.

Using the app

Duffel Bag AI LLC grants you a personal, non-exclusive, non-transferable, revocable licence to use the app on Apple devices you own or control, for your own non-commercial use. Duffel Bag is proprietary software; we keep all rights not expressly granted. You may not copy, modify, reverse engineer, resell or redistribute the app, except where the law or an open-source licence for an included component allows it.

Your content. Chats, documents and photos you put in the app are yours and stay on your phone. You are responsible for having the right to use them.

Acceptable use. Do not use the app to break the law, harm others, infringe others' rights, or violate the use restrictions of the AI models you download.

AI output and your safety

The app's AI can be wrong, and you must not rely on it where a mistake could hurt you. Its answers, photo matches, object identifications and location estimates are generated by models running on your phone. They may be inaccurate, incomplete or out of date.

The app and its doc packs (for example survival, power-outage and backpacking guidance) are general information only. They are not medical, legal, safety, navigation or emergency advice. In an emergency, contact local emergency services. Before acting on anything the app says about health, food or water safety, wild plants or animals, equipment, weather or travel, check it against a qualified person or an authoritative source.

You use the app's output at your own risk.

Third-party models and content

The app downloads AI models made by others (such as Google's Gemma and Meta's SAM and DINO models) from Hugging Face. Each model is provided under its own licence, which you agree to follow; the app lists them under App Info → Licences. We do not control those models or Hugging Face.

Doc packs contain public-domain U.S. government publications and Creative Commons photos, credited in the app. Their authors do not endorse Duffel Bag.

Apple App Store

If you got the app from the App Store, these terms are between you and Duffel Bag AI LLC, not Apple. Apple has no obligation to provide support or maintenance and, to the extent the law allows, no warranty obligation for the app. Apple is not responsible for claims about the app, including product liability, legal compliance or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Your use must also follow the App Store's Usage Rules.

No warranty

THE APP, ITS AI OUTPUT AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT, TO THE FULLEST EXTENT THE LAW ALLOWS.

Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, DUFFEL BAG AI LLC IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE APP OR RELIANCE ON ITS OUTPUT. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID FOR THE APP OR US$50. Some places do not allow these limits, so they may not all apply to you.

Indemnity

You agree to defend and indemnify Duffel Bag AI LLC against claims arising from your misuse of the app or your breach of these terms.

Termination

Your licence ends automatically if you break these terms. You can stop using the app and delete it at any time.

Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and disputes go to the state or federal courts located in Kent County, Delaware.

Changes

We may update these terms by posting a new version at duffelbag.ai/terms-of-service with a new effective date. Continuing to use the app after that means you accept the new terms.

Contact

Duffel Bag AI LLC, support@duffelbag.ai.